Shipping Policy
Transport method （Because coronavirus and peak season will be delayed）
Dear customers, due to the arrival of the New Year holiday, some orders placed between February 3rd and February 12th may be shipped after February 12th. Please consider your delivery time when placing your order. We apologize for the inconvenience and thank you for your understanding.
Orders are processed for shipment within 24 hours of being placed and cannot be changed after this time. Order changes and cancellations can only be accepted within 24 hours under the condition that the order has not been fulfilled. Please Contact Us Here if you need to make a change to your order.
Email: [email protected]
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- Shipping Estimates:
Please consult customer service for the delivery time of the pre-sale items.
Standard Shipping : The time required for general transportation to the world is usually around 7-20 days.
Priority shipping(3-7 Days):The global shipping time is generally within 3-7 days, except in exceptional cases.
Express shipping(7-12 Days):The global shipping time is generally within 7-12 days, except in exceptional cases.
- Shipping Fee
Free Shipping Over $159
Standard Shipping Fee:
| Weight(kg) | Shipping Fee |
| 0.01~0.1 | $6.99 |
| 0.11~0.2 | $7.99 |
| 0.21~0.3 | $8.99 |
| 0.31~0.4 | $9.99 |
| 0.41~0.5 | $10.99 |
| 0.51~0.6 | $11.99 |
| 0.61~0.7 | $12.99 |
| 0.71~0.8 | $13.99 |
| 0.81~0.9 | $14.99 |
| 0.91~1.0 | $16.00 |
| 1.01~1.1 | $17.00 |
| 1.11~1.2 | $18.00 |
| 1.21~1.3 | $19.00 |
| 1.31~1.4 | $20.00 |
| 1.41~1.5 | $21.00 |
| 1.51~1.6 | $22.00 |
| 1.61~1.7 | $23.00 |
| 1.71~1.8 | $24.00 |
| 1.81~1.9 | $25.00 |
| 1.91~2.0 | $26.00 |
| 2.01~2.1 | $27.00 |
| 2.11~2.2 | $28.00 |
| 2.21~2.3 | $29.00 |
| 2.31~2.4 | $30.00 |
| 2.41~2.5 | $31.00 |
| 2.51~2.6 | $32.00 |
| 2.61~2.7 | $33.00 |
| 2.71~2.8 | $34.00 |
| 2.81~2.9 | $35.00 |
| 2.91~3.0 | $36.00 |
| 3.01~3.5 | $45.00 |
| 3.51~4.0 | $55.00 |
| >4.01 | $60.00 |
*Delivery times vary depending on your location
You will receive tracking information of your parcel by email between 1 to 7 business days of ordering.
If you have any questions or you change your mind please contact us feel free, our email is [email protected], our Instagram @bagsofelegancesshop.
WHERE CAN I FIND MY TRACKING NUMBER?
All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.
WHEN WILL YOU SHIP MY ORDER?
Your order will ship out as soon as it’s processed by our warehouse. Our order processing times are:
1-7 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!
MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.
Please contact us at [email protected]
THERE’S SOMETHING WRONG WITH MY ORDER.
Please email us or message us on Instagram for the quickest reply!
HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?
We typically process returns/exchanges within 48 hours upon receiving your package.
INTERNATIONAL CUSTOMERS
WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?
Due to our licensing agreements, some of our licensed products are limited to select countries.
DO YOU SHIP INTERNATIONALLY?
We currently ship to over 60 countries!
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times vary depending on your country of residence and the shipping method you select.
WILL I NEED TO PAY DUTIES AND TAXES?
Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.
Customer care
If you change your mind and want a exchange after placing an order, please explain the reason and pay attention to your email address. We will have relevant personnel contact you, if there is no reply for more than three days, we will ship directly. The shipping fee will not be refunded for rejection after delivery.
If you have any further questions, please contact our customer services
CONTACT INFO:
Customer Support: Monday-Friday from 9 am - 5 pm(CST).
Email: [email protected]
Phone number: +1(503) 572-4428 (If your call is not answered, you could switch to email)
Company Address: Tianxin North Road, No. 3, Lane 1, Tianxin North Road, Dayuan Village, Baiyun District, Guangzhou City, Guangdong Province, China
(The above address is not the return address, if you want to return, please contact our customer service by email)