FAQs

HOW DO I PLACE AN ORDER?
Follow these steps to place an order with us online:

1.Add an item to your shopping cart by clicking the "Add to Cart" button on the item's product page.
2.Click on “Cart” at the top right corner of our website to review your cart".
3.If your cart looks correct, click on "checkout" and follow the instructions until your order has been confirmed. You'll know your order is complete when you see our Order Confirmation page with your order number.

WHEN CAN I GET MY ORDER?
Please check our Shipping and Delivery for a detailed breakdown of Logistics timeliness.

WHAT IF I NEED TO RETURN?
Our products are of the highest quality and are handmade. We inspect every item before shipping out. In case of wrong sizing or designer issue refer to return policy.

CONTACT INFO:
Customer Support: Monday-Friday from 9 am - 5 pm(CST).
Email: [email protected]
Phone number: +1(503) 572-4428 (If your call is not answered, you could switch to email)
Company Address: Tianxin North Road, No. 3, Lane 1, Tianxin North Road, Dayuan Village, Baiyun District, Guangzhou City, Guangdong Province, China
(The above address is not the return address, if you want to return, please contact our customer service by email)